Effective Date: June 1, 2026
Kropp Collective LLC (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data.
1. Information We Collect
We may collect personal information such as your name, email address, phone number, payment details, booking information, and communication preferences.
We may also collect non‑personal information automatically, including IP address, browser type, device information, and website usage data through cookies and similar technologies.
We may store communication records such as messages submitted through our forms or customer support interactions.
2. How We Use Your Information
We use your information to process bookings, communicate with you, provide customer support, improve our website, maintain accurate records, and ensure security and fraud prevention.
We do not sell or trade your personal information.
3. SMS Messaging & Consent
If you opt in to receive text messages, you consent to receiving service‑related communications such as booking updates or support notifications.
You may opt out at any time by replying “STOP.”
We do not share SMS opt‑in data or phone numbers with third parties for marketing purposes.
4. Information Sharing
We may share your information with trusted service providers who assist with payment processing, website hosting, customer support, and communication delivery.
We may also disclose information if required by law or necessary to protect our legal rights.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted data transmission and secure access controls.
While we take appropriate measures, no method of electronic storage or transmission is completely secure.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to analyze website traffic, improve user experience, and remember your preferences.
You may disable cookies in your browser settings, but some features may not function properly.
7. Your Rights
You may have the right to access, update, or request deletion of your personal information, subject to legal requirements.
You may also opt out of marketing communications at any time.
8. Third‑Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The most recent version will always be posted on our website and will apply to all future interactions.
